Knowledge Management Systems: Information and Communication Technologies for Knowledge Management

Első borító
Springer Science & Business Media, 2007. jún. 30. - 720 oldal

This book presents the many facets, concepts and theories that have influenced knowledge management and the state of practice concerning strategy, organization, systems and economics. The second edition updates the material to cover the most recent developments in ICT-supported knowledge management. It also provides a more coverage of its theoretical foundation including a new account of knowledge work, discusses the potentials and challenges of process-oriented knowledge management, adds a new chapter on modelling that plays an important role in knowledge management initiatives and contrasts architectures for centralized and distributed or peer-to-peer knowledge management systems.

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Tartalomjegyzék

Introduction
1
Goals
9
Concepts and Theories 19
18
Strategy
93
Organization
153
Systems
273
Economics
395
State of Practice
437
Research Design
450
Strategy and Environment
468
PART D
591
Copyright

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222. oldal - Schein (1985) defines organizational culture as "a pattern of basic assumptions — invented, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration — that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems
259. oldal - An ontology defines the basic terms and relations comprising the vocabulary of a topic area as well as the rules for combining terms and relations to define extensions to the vocabulary.
97. oldal - We define dynamic capabilities as the firm's ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments. Dynamic capabilities thus reflect an organization's ability to achieve new and innovative forms of competitive advantage given path dependencies and market positions (Leonard-Barton, 1992).
206. oldal - This term in a wide meaning denotes "any practice, knowledge, know-how or experience that has proven to be valuable or effective within one organization that may have applicability to other organizations
138. oldal - Supervision (2006) defines operational risk as "the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events.
302. oldal - A Web service is a software system identified by a URI, whose public interfaces and bindings are defined and described using XML. Its definition can be discovered by other 18 software systems.
97. oldal - By a resource is meant anything which could be thought of as a strength or weakness of a given firm. More formally, a firm's resources at a given time could be defined as those (tangible and intangible) assets which are tied semipermanently to the firm."2 BARNEY (1991) .... firm resources include all assets, capabilities, organizational processes, firm attributes, information, knowledge etc.
23. oldal - ... a long-range effort to improve an organization's problem-solving and renewal processes, particularly through a more effective and collaborative management of organization culture — with special emphasis on the culture of formal work teams — with the assistance of a change agent, or catalyst, and the use of the theory and technology of applied behavioral science, including action research.
513. oldal - Factor analysis attempts to identify underlying variables, or factors, that explain the pattern of correlations within a set of observed variables.
25. oldal - Senge, a learning organization is an "organization that is continually expanding its capacity to create its future" (Senge, 1990, p. 14). Garvin describes a learning organization as "an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights

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