Ongoing Crisis Communication: Planning, Managing, and RespondingSAGE Publications, 2018. nov. 29. - 256 oldal Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making.
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... Task Analysis Group Decision-Making Working as a Team Enacting the Crisis Communication Plan Listening Implications ... Tasks of the Spokesperson Appearing Pleasant on Camera Answering Questions Effectively Presenting Crisis Information ...
... Task Analysis Group Decision-Making Working as a Team Enacting the Crisis Communication Plan Listening Implications ... Tasks of the Spokesperson Appearing Pleasant on Camera Answering Questions Effectively Presenting Crisis Information ...
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Tartalomjegyzék
CHAPTER 1 A NEED FOR MORE CRISIS MANAGEMENT KNOWLEDGE | 1 |
CHAPTER 2 RISK AS THE FOUNDATION FOR CRISIS MANAGEMENT AND CRISIS COMMUNICATION | 19 |
BUILDING CRISIS RESISTANT ORGANIZATIONS | 33 |
PART I | 57 |
PART II | 87 |
CHAPTER 6 RECOGNIZING CRISES | 107 |
CHAPTER 7 CRISIS RESPONDING | 129 |
Más kiadások - Összes megtekintése
Ongoing Crisis Communication: Planning, Managing, and Responding W. Timothy Coombs Korlátozott előnézet - 2018 |
Ongoing Crisis Communication: Planning, Managing, and Responding TIMOTHY. COOMBS Nincs elérhető előnézet - 2018 |
Ongoing Crisis Communication: Planning, Managing, and Responding W. Timothy Coombs Nincs elérhető előnézet - 2019 |
Gyakori szavak és kifejezések
ability actions analysis apology approach assessment become Business cause changes channels Chapter collect concern consider Continued Coombs corporate create crises crisis communication crisis management crisis response crisis team critical customers damage decisions designed determine develop discussion effective efforts employees evaluation event example expectations external facility factors functions harm identify impact important increase initial internal Internet involves issues Journal knowledge learning means memorial messages monitoring nature negative noted objective operations organization organization’s organizational performance person platforms positive possible potential preparation prevent problem Public Relations questions recall reduce reputation require Research result Retrieved Review risk safety situation skills social media sources specific spokesperson stakeholders strategies tasks team members threat tion understand victims warning