The Handbook of Human Services ManagementSAGE, 2009 - 519 oldal Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual. |
Tartalomjegyzék
Preface | |
Part 1 Dimensions of Human Services Management | |
Purposes Practice and Prospects in the 21st Century | |
Chapter 2 General Themes in the Evolution of Human Services Administration | |
Chapter 3 Human Services Administration and Organizational Theory | |
Chapter 4 The Structure and Financing of Human Services Organizations | |
Chapter 5 What Human Services Managers Do and Why They Do It | |
Part 2 Managing for Performance | |
Part 4 Developing and Managing Programs and Resources | |
Chapter 15 Managing the Planning Process | |
Chapter 16 Program Planning and Management | |
Chapter 17 Confronting Fundraising Challenges | |
Developing and Managing a Vital Resource | |
Chapter 19 Managing Financial Resources | |
Part 5 Leadership in the Agency Environment | |
Understanding External and Natural Environments | |
Chapter 6 Organizational Climate and Culture and Performance in the Human Services | |
Chapter 7 Leadership and Performance in Human Services Organizations | |
The Critical Role of Information | |
Chapter 9 Developing Information Technology Applications for PerformanceOriented Management in a Global Environment | |
Part 3 Developing and Empowering Staff and Volunteers | |
Chapter 10 Motivating Work Performance in Human Services Organizations | |
Chapter 11 Social Psychological Perspectives of Workforce Diversity and Inclusion in National and Global Contexts | |
Administrative Issues | |
Chapter 13 Supervision Development and Training for Staff and Volunteers | |
Chapter 14 Managing for Diversity and Empowerment in Human Services Agencies | |
Chapter 21 Building Community Partnerships and Networks | |
Chapter 22 Policy Advocacy and Lobbying in Human Services Organizations | |
Practice Trends and Management Education | |
Chapter 23 Practitioners Views on the Future of Human Service Management | |
Identifying and Overcoming Current Barriers in Social Work Management Education | |
About the Editor | |
About the Contributors | |
Más kiadások - Összes megtekintése
Gyakori szavak és kifejezések
achieve action activities administration advocacy agency application approach assessment associated become behavior budget chapter child clients climate collaboration competencies consumers continue contracts costs create culture decisions direct discussion diversity effective employees environment evaluation example expectations experience federal functions funding goals groups human services human services organizations identified implementation important improve increase individuals influence institutional interest internal involves issues Journal knowledge leaders leadership learning measures ment mental motivation nonprofit operations opportunities organizational outcomes performance planning positive practice Press problems relations relationships responsibility result Review role sector serve skills social social service specific staff strategic planning structure task theory tion understanding United University values welfare workers York