Ongoing Crisis Communication: Planning, Managing, and RespondingSAGE Publications, 2018. dec. 18. - 256 oldal Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making. |
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... Crisis Management Knowledge Crisis Management Defined Disaster Defined Organizational Crisis Defined Crisis Management The Initial Crisis Management Framework Past Staged Approaches to Crisis Management Outline of the Three-Stage Approach ...
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Tartalomjegyzék
Preface | |
Organizational Crisis Defined | |
Part I | |
Part II | |
Acknowledgments | |
Recognizing Crises | |
Discussion Questions | |
Chapter 1 A Need for More Crisis Management Knowledge | |
The Big Picture | |
Chapter 8 Postcrisis Concerns | |
Possible Case Studies | |
References | |
Index | |
Más kiadások - Összes megtekintése
Ongoing Crisis Communication: Planning, Managing, and Responding W. Timothy Coombs Korlátozott előnézet - 2018 |
Ongoing Crisis Communication: Planning, Managing, and Responding TIMOTHY. COOMBS Nincs elérhető előnézet - 2018 |
Ongoing Crisis Communication: Planning, Managing, and Responding W. Timothy Coombs Nincs elérhető előnézet - 2019 |