Business Process Improvement Through E-collaboration: Knowledge Sharing Through the Use of Virtual Groups

Első borító
Idea Group Pub., 2005. jan. 1. - 283 oldal
Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since the 1980s, can itself be considerably improved by the use of information technology.
The second is that process improvement affects organizational knowledge sharing in a non-linear way, and that the use of e-collaboration technologies can boost this influence by increasing the breadth and speed of knowledge dissemination in organizations.
Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups discusses key findings in connection with effects of e-collaboration technologies on business process improvement groups, making this book an important tool for academia and businesses everywhere.

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A szerzőről (2005)

Kock is a professor of management information systems of the Department of Computer and Information Sciences, Temple University, Philadelphia, PA. He holds a B.E.E. in electronics engineering from the Federal Center of Technological Education at Curitiba, Brazil, a M.Sc. in computer science from the Institute of Aeronautical Technology, Brazil, and a Ph.D. in information systems from the School of Management Studies, University of Waikato, New Zealand.

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