Impression Management in the Workplace: Research, Theory and Practice

Első borító
Routledge, 2010. okt. 4. - 256 oldal

Wanting to create a favorable impression with others is a basic part of human nature in both work and personal life. In this book, Andrew J. DuBrin skillfully provides a guide to the effective use of impression management based on scholarly research and theory, with particular attention to practical application. He highlights not only impressions that individuals make, but those made by entire organizations.

Self-tests and questionnaires allow readers to pinpoint how they currently employ impression management techniques in their work lives. Each chapter includes a section on "Guidelines for Application and Skill Development" that provides real-world advice based on the theories and research outlined in the chapter.

With this book, students will glean the best methods for creating positive, career-building impressions in current and future positions.

 

Tartalomjegyzék

Apologizing and Pardon Seeking 129
Impression Management for Job Search and Performance Evaluation 136
Basking in Reflected Glory 140
PostInterview Impression Management 150
Impression Management during Performance Evaluation 152
Impression Management for Leaders 158
Improvising 162
Specific Influence Tactics for Projecting a Leadership Image 165

Individual and Organizational Contributing Factors 38
Gender Differences in Communication Patterns 48
Substantive Approaches to SelfPresentation 60
Managing Anger Effectively 67
ImpressionManagementRelevant Characteristics of Organizational Citizenship Behavior 70
SurfaceLevel Approaches to SelfPresentation 80
Perceptions of Sexiness Based on Clothing 84
Personal Branding 94
Being Impressive by Making Others Feel Good 101
An ExecutiveLevel Study about the Effectiveness of Ingratiation 106
Summary 116
SelfProtection Techniques 118
Gender Differences in SelfHandicapping 126
Summary 175
Impression Management by Organizations 177
Corporate Social Performance 187
Functional and Dysfunctional Consequences of Impression Management 195
Guidelines for Application and Practice 205
Glossary 207
Index 227
Guidelines for Application and Practice 191
Extraversion 47
Ingratiation 138
Optimism 47
Political Skill and Ingratiation 105
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A szerzőről (2010)

Andrew J. DuBrin is a Professor of Management emeritus at the E. Philip Saunders College of Business at the Rochester Institute of Technology, where he has taught courses and conducts research in leadership, organizational behavior, influence processes, and career management.

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