Intellectual Capital: The New Wealth of OrganizationsNicholas Brealey, 1998 - 278 oldal Knowledge has become the most important fact of economic life. It is the chief ingredient of what we buy and sell, the raw material with which we work. In the new economy, intellectual capital not natural resources, machinery or even financial capital has become the one indispensable asset of corporations. |
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224. oldal
... measure the overall value of intangible assets ; human capital measurements ; struc- tural capital measurements ; customer capital measurements . I then conclude with an approach that I've never seen tried , but that I think would ...
... measure the overall value of intangible assets ; human capital measurements ; struc- tural capital measurements ; customer capital measurements . I then conclude with an approach that I've never seen tried , but that I think would ...
231. oldal
... measure of human capital , espe- cially useful at the general manager level . It is not enough to identify these ... measure customer capital . The firm also tracks customers who are organization - enhancing ( whose demanding projects ...
... measure of human capital , espe- cially useful at the general manager level . It is not enough to identify these ... measure customer capital . The firm also tracks customers who are organization - enhancing ( whose demanding projects ...
240. oldal
... Measures CUSTOMer satISFACTION Of course you measure it . But do you measure it well ? Big “ how did we do ? " surveys are of trivial value . Says David Larcker , professor of accounting at the Wharton School : " Measurements of this ...
... Measures CUSTOMer satISFACTION Of course you measure it . But do you measure it well ? Big “ how did we do ? " surveys are of trivial value . Says David Larcker , professor of accounting at the Wharton School : " Measurements of this ...
Tartalomjegyzék
Context | 1 |
The Knowledge Economy | 3 |
The Knowledge Company | 18 |
Copyright | |
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Gyakori szavak és kifejezések
accounting airline bank become billion brainpower career Chapter communities of practice company's competitors consultant corporate cost create customer capital databases developed economic electronic employees Erik Brynjolfsson Ernst & Young example expertise factory firm Fortune Harvard Business School human capital ideas important industry Information Age information technology innovation intangible assets Intangible Economy Intel intellectual assets intellectual capital Interview inventory investment Judy Lewent knowl knowledge assets knowledge management knowledge workers labor leverage look manufacturing measure ment Merck Merck & Co Microsoft networks organization organizational outsource pany percent physical profit project manager Quoted in Thomas reengineering Saint-Onge Says sell share skills someone spending Stewart strategy structural capital stuff suppliers tacit knowledge talent There's tion U.S. Department valuable what's worth York