Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management

Első borító
John Wiley & Sons, 2004. ápr. 9. - 643 oldal
  • Packed with more than forty percent new and updated material, this edition shows business managers, marketing analysts, and data mining specialists how to harness fundamental data mining methods and techniques to solve common types of business problems
  • Each chapter covers a new data mining technique, and then shows readers how to apply the technique for improved marketing, sales, and customer support
  • The authors build on their reputation for concise, clear, and practical explanations of complex concepts, making this book the perfect introduction to data mining
  • More advanced chapters cover such topics as how to prepare data for analysis and how to create the necessary infrastructure for data mining
  • Covers core data mining techniques, including decision trees, neural networks, collaborative filtering, association rules, link analysis, clustering, and survival analysis
 

Kiválasztott oldalak

Tartalomjegyzék

For Marketing Sales and Customer Relationship Management Second Edition Chapter 1 Why and What Is Data Mining?
1
For Marketing Sales and Customer Relationship Management Second Edition Chapter 2 The Virtuous Cycle of Data Mining
21
For Marketing Sales and Customer Relationship Management Second Edition Chapter 3 Data Mining Methodology and Best Practices
43
For Marketing Sales and Customer Relationship Management Second Edition Chapter 4 Data Mining Applications in Marketing and Customer Relati...
87
For Marketing Sales and Customer Relationship Management Second Edition Chapter 5 The Lure of Statistics Data Mining Using Familiar Tools
123
For Marketing Sales and Customer Relationship Management Second Edition Chapter 6 Decision Trees
165
For Marketing Sales and Customer Relationship Management Second Edition Chapter 7 Artificial Neural Networks
211
For Marketing Sales and Customer Relationship Management Second Edition Chapter 8 Nearest Neighbor Approaches MemoryBased Reasoning and ...
257
For Marketing Sales and Customer Relationship Management Second Edition Chapter 11 Automatic Cluster Detection
349
For Marketing Sales and Customer Relationship Management Second Edition Chapter 12 Knowing When to Worry Hazard Functions and Survival A...
383
For Marketing Sales and Customer Relationship Management Second Edition Chapter 13 Genetic Algorithms
421
For Marketing Sales and Customer Relationship Management Second Edition Chapter 14 Data Mining throughout the Customer Life Cycle
447
For Marketing Sales and Customer Relationship Management Second Edition Chapter 15 Data Warehousing OLAP and Data Mining
473
For Marketing Sales and Customer Relationship Management Second Edition Chapter 16 Building the Data Mining Environment
513
For Marketing Sales and Customer Relationship Management Second Edition Chapter 17 Preparing Data for Mining
539
For Marketing Sales and Customer Relationship Management Second Edition Chapter 18 Putting Data Mining to Work
597

For Marketing Sales and Customer Relationship Management Second Edition Chapter 9 Market Basket Analysis and Association Rules
287
For Marketing Sales and Customer Relationship Management Second Edition Chapter 10 Link Analysis
321

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