Knowledge Asset Management: beyond the process-centred and product-centred approaches : with 76 figuresSpringer Science & Business Media, 2002. nov. 20. - 195 oldal A new economy is emerging. An economy that is transforming the fundamental rules of business. An economy based on exploiting knowledge and innovation. An economy where knowledge is the main source of wealth for regions, nations, enter prises and people. This new economy is based on economic values far removed from those of the industrial economy. Value has shifted towards intangibles and in particular towards increasing value by incorporating knowledge into services and products. The advent of this new economy is rapidly changing the role and structure of global business. Winning enterprises are those best able to harness the benefits and opportunities of information and communication technology, capitalize on their knowledge base and move at the speed of the market. Knowledge management lies at the heart of the European Community's competi tiveness strategy. The European Commission facilitates and supports applied research in knowledge management through its Information Society Technologies (1ST) programme, a major theme of research and technological development within the European Union's Research and Technology Development Framework Programme. Specifically, the New Methods of Work and Electronic Commerce action of the 1ST programme supports long-term applied research in areas combin ing technological innovation with new work practices and advanced business and work models. |
Tartalomjegyzék
Process and Product Approaches in Knowledge Management | 1 |
12 The Process and Product Approaches in KM | 3 |
13 The Process and Product Approaches in KM Software | 5 |
14 The Process and Product Approaches in KM Methods and Services | 8 |
15 The Process and Product Approaches in KM Projects | 14 |
16 The Need to Integrate the Two Approaches | 17 |
The KnowNet Approach and Framework | 19 |
22 Conceptual Foundation of KnowNet | 22 |
48 The Knowledge Systems Administrator Navigator | 75 |
49 The Advanced Search Interface | 77 |
410 Summary and Related Work | 84 |
Case Studies of the KnowNet Solution | 89 |
52 Case Summaries of the KnowNet Application in IT Service Companies | 91 |
The Case of Planet SA | 107 |
Applying Stage I of the KnowNet Method | 109 |
Application of Stage II | 114 |
23 Overview of the KnowNet Framework | 25 |
24 Knowledge Assets | 27 |
25 Knowledge Networking Levels | 28 |
26 KM Infrastructure | 29 |
27 Using the Framework in an Integrated Manner | 35 |
The KnowNet Method | 37 |
Plan | 38 |
Develop | 45 |
Operate | 52 |
35 Measurement of Knowledge Assets | 53 |
The KnowNet Tool | 59 |
42 Design Goals of the KnowNet Tool | 62 |
43 Fundamental Elements of the KnowNet Tool | 63 |
44 The Knowledge Server | 64 |
45 The KM Applications | 65 |
46 The Strategic Knowledge Navigator | 67 |
47 The Knowledge Worker Navigator | 70 |
64 Measuring the KM Initiative | 127 |
Knowledge Asset Management KnowNet and Beyond | 131 |
73 Knowledge Assets as a Concept for Future Research | 136 |
74 Leveraging Knowledge Assets for kBusiness | 139 |
A Knowledge Orientation Matrix | 141 |
A2 Questionnaire for Developing the Matrix | 143 |
A3 Evaluating the Knowledge Orientation Matrix | 144 |
Analyze and Leverage Knowledge in Business Processes | 147 |
Leverage Knowledge in Business Processes | 155 |
Analyze and Leverage Knowledge Networks | 161 |
Leverage Knowledge Networks | 166 |
Develop the Knowledge Asset Schema | 175 |
D3 Development of the Knowledge Object Store | 176 |
D4 Development of the Knowledge Ontology | 177 |
References and Further Reading | 185 |
193 | |
Más kiadások - Összes megtekintése
Knowledge Asset Management Gregoris Mentzas,Dimitris Apostolou,Andreas Abecker Nincs elérhető előnézet - 2003 |
Gyakori szavak és kifejezések
Abecker AlphaNova analysis approach best knowledge best practices business area business processes capture collaboration communication communities of practice competences consulting create creation critical success factors CSFs customers database Debus I.T. document employees Ernst & Young Evaluate existing explicit knowledge facilitate Figure focus focuses goals identified implementation improve indexing integration Internet key knowledge assets KM applications KM infrastructure KM process KM project KM solution KM strategy KM system Know-Net framework Know-Net method Know-Net solution Know-Net tool knowl knowledge asset schema knowledge leveraging knowledge management Knowledge Navigator knowledge networks knowledge object store knowledge organization knowledge server Knowledge services knowledge workers learning Leverage Knowledge Lotus Notes managing knowledge maps measurement modules ontology organizational Planet project management responsibilities reuse roles specific stage step structure tacit knowledge thematic area tion