Effective Competency Modeling & Reporting: A Step-by-step Guide for Improving Individual & Organizational PerformanceAMACOM, 2000 - 353 oldal "A practical approach to the often vague concept of ""competencies""--complete with guidelines on using them to improve performance.
Despite the endless talk about the need to develop ""workplace competencies,"" most human resources professionals are still struggling to do this in a meaningful, systematic way.
This valuable book supplies a detailed road map for constructing an entire Competency Modeling, Assessment, and Reporting (CMAR) process. Developed by the author, this performance-enhancing process applies to every position in an organization, enabling employers to identify the competencies required to perform daily, tactical work tasks--and determine their employees' ability to meet those standards.
Complete, tested, and easy to customize, the CMAR process guides readers through each key phase, including:
* Creating an effective competency model * Establishing job standards * Developing the measurement instrument * Reporting competency results * Developing personnel with CMAR, and more.
Case studies, worksheets, forms, checklists, and a Competency Coach(R) for Windows Working Model CD-ROM provide hands-on, real-life assistance." |
Tartalomjegyzék
Introduction to CompetencyBased Human Resources Applications | 1 |
Figure 11 Competencybased HR applications | 8 |
Figure 13 Can DoWill Do evaluation chart | 17 |
Initial Design Decisions | 28 |
Figure 21 Improving the organization | 35 |
Figure 22 Assessment reliability survey | 59 |
Figure 23 Design decisions worksheet | 65 |
Sources of Competency Information | 67 |
Figure 86 Linking people to titles | 201 |
Figure 812 Creating resource types | 207 |
Figure 819 Proofing reports menu | 213 |
Figure 824 Title list | 220 |
Figure 828 Competencyresource report | 227 |
Figure 830 Resourceseminar report | 233 |
Figure 835 Leader comparison | 241 |
Figure 839 Responsestandard comparison for new position | 247 |
Figure 31 Source of competency information worksheet | 98 |
Building Competency Models | 100 |
Figure 41 Climatecontrolled warehouse monitoring process | 115 |
Establishing Job Standards | 127 |
Figure 51 Consolidating competencies | 129 |
Figure 53 Sample competency model | 147 |
Developing the Assessment | 150 |
Figure 61 ToolBook Assistant multiplechoice options | 164 |
Figure 64 Competency response form | 172 |
Expanding the Model to Other HR Applications | 186 |
Figure 71 The employee cycle | 187 |
Automating Competency Modeling Assessment and Reporting | 194 |
Figure 81 Competency data sets | 195 |
Figure 841 Resource summary by resource | 254 |
Figure 844 Resource summary by person | 262 |
Figure 846 Requirements by competency by competency | 268 |
Figure 849 Requirements by competency by person | 274 |
Delivering CompetencyBased Applications Online | 277 |
Figure 92 Initial outline screen | 280 |
Figure 910 Course test | 286 |
Competency Application Resources | 313 |
Appendix | 331 |
| 339 | |
About the Author | 353 |
Más kiadások - Összes megtekintése
Effective Competency Modeling & Reporting: A Step-by-step Guide for ... Ken Cooper Korlátozott előnézet - 2000 |
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