Information and Communication Technology and Small and Medium Sized Enterprises: From Theory to PracticeDiane Poulin, Sébastien Tran Cambridge Scholars, 2010 - 192 oldal The arrival of Information and Communication Technology may play a role in restoring competitiveness, since these technologies are also a factor in relaxing the constraints specific to SMEs. ICT makes a number of services possible in a large range of processes and transactions within and between companies. Internally, ICT applications can improve knowledge and information management practices; they can also allow more rapid and more reliable transactions between businesses (B2B) and between businesses and consumers (B2C). They are equally quite effective in improving external business communications and service quality for both new and existing clients. They also appear to be a source of competitive advantage for SMEs under certain conditions. Few studies have focused on the ways that SMEs can use ICT to improve and defend their competitive positions. This book provides a synthesis of the advantages of ICT for SMEs. Seven chapter illustrate the technologies used in such companies. Each of these chapters provides a theoretical and/or practical view of the way that SMEs can use ICT. This book is an indispensable reference for both academics and for practitioners. |
Tartalomjegyzék
Chapter Two | 25 |
Chapter Three | 48 |
Chapter Four | 69 |
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Más kiadások - Összes megtekintése
Information and Communication Technology and Small and Medium Sized ... Diane Poulin,Sébastien Tran Korlátozott előnézet - 2020 |
Gyakori szavak és kifejezések
aggregated factors approach Barba-Sanchez Bergeron Bruque business model business processes business strategy Caldeira and Ward Canada Canadian Chan and Reich collaboration companies competitive advantage conceptual context Delphi method Delphi study DK Mode e-business e-commerce success factors e-purchasing adoption e-sales channel École Polytechnique Electronic Commerce Electronic Data Interchange employees Enterprise Resource Planning ERP assimilation ERP system experts external firm's framework Global H M H ICT implementation important improve influence information technology infrastructure innovation integration internal structure International Conference International Journal Internet IOISS to share key customers knowledge management knowledge transfer Leimstoll 2007 manufacturing firms manufacturing SMEs modules Montazemi 2006 Muscatello OECD operations organization PARIM positive impact Quebec Raymond relationships Schubert and Leimstoll sector share inventory information solutions strategic alignment Strategic Information Systems strategic management superusers suppliers Supply Chain Management transactions Université Laval users variables Web-based IOISS