books.google.hu - While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed...http://books.google.hu/books/about/If_Only_We_Knew_What_We_Know.html?hl=hu&id=KTaVQdUfMIoC&utm_source=gb-gplus-shareIf Only We Knew What We Know
