Development Effectiveness: Strategies for IS Organizational Transition

Első borító
John Wiley & Sons, 1994. márc. 31. - 408 oldal
Explains how companies can productively use development effectiveness, an offshoot of total quality management, to ease problems regarding changing technologies in the information services organization by providing tools for change while still creating high-performance IS organizations. Contains proven implementation steps for planning and managing IT transitional processes along with the instruments relevant to measure the IS organization's current position, readiness for and ability to change.
 

Tartalomjegyzék

The Current State of IS Development
1
Better Information Systems Development
13
IS Development Track Record
20
2
34
What the Best
43
What the Best Are Using
51
Characteristics of HighPerformance
81
Information Technology Processes
92
Key Roles in Managing Change
193
Sources of Resistance
199
Commitment and Justification
211
A Framework for Transition
245
Awareness Building
252
Planning for and Managing Transition
283
The Pathfinder
335
Internalizing Continuous
353

Key Issues in Organizational Transition
103
Relationship to Overall Business Processes
135
53
139
Organizational Design for Systems Delivery
141
Why the Management of Change Matters
173
References and Bibliography
377
55
381
Economics
384
Copyright

Gyakori szavak és kifejezések

A szerzőről (1994)

Ernst & Young LLP (www.ey.com) provides assurance and advisory business services, tax services, and consulting for domestic and global clients. The firm has 30,000 employees in 87 U.S. cities. The practice is founder and producer of the Entrepreneur of the Year awards program, sponsored nationally by CNN and CNNfn, USA Today, the Nasdaq-Amex Market Group, and the Kauffman Center for Entrepreneurial Leadership at the Ewing Marion Kauffman Foundation.
Ernst & Young's Entrepreneurial Services practice is dedicated to accelerating the success of the world's best entrepreneurs.

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