The ROI of Human Capital: Measuring the Economic Value of Employee PerformanceAMACOM, 2000 - 298 oldal "The ROI of Human Capital draws on years of quantitative and qualitative international research by the Saratoga Institute to provide a methodology for measuring the bottom-line effect of employee performance. Its author, Institute founder Jac Fitz-enz, virtually invented human performance benchmarking - a concept that demands to be understood as businesses face a long-range shortage of qualified workers at all levels." "Applying a blend of management expertise and quantitative metrics, Fitz-enz shows how to build pathways that link specific human resources objectives to operational improvements and corporate financial gains. Whether you are a top executive, line manager, or HR professional, you'll learn how to gauge human costs and improve productivity at three essential levels." "The ROI of Human Capital shows how to integrate these levels into a single, end-to-end system of human capital valuation reporting. It also helps you weigh the potential effects of such practices as HR restructuring, outsourcing, using contingent workers, and merging with or acquiring another company. And, you will learn to create futures scorecards that can improve your ability to see over the horizon and far beyond your competition. Throughout, Fitz-enz enlivens his wealth of hard data with useful examples and a conversational, easy-to-read style."--Jacket |
Tartalomjegyzék
Human Capital The Profit Lever of a Knowledge Economy | 1 |
How to Measure Human Capitals Contribution to Enterprise Goals | 25 |
How to Measure Human Capitals Impact on Processes | 61 |
How to Measure Human Resources Value Added | 91 |
EndtoEnd Human Capital Value Reports | 129 |
The Next Generation of Human Capital Valuation Trends Forecasts and Predictions | 160 |
How to Value Improvement Initiative Results | 186 |
Más kiadások - Összes megtekintése
The ROI of Human Capital: Measuring the Economic Value of Employee Performance Jac FITZ-ENZ Korlátozott előnézet - 2009 |
The ROI of Human Capital: Measuring the Economic Value of Employee Performance Jac Fitz-enz Korlátozott előnézet - 2000 |
The Roi of Human Capital: Measuring the Economic Value of Employee Performance Jac Fitz-Enz Nincs elérhető előnézet - 2009 |
Gyakori szavak és kifejezések
acquisition add value assets average balanced scorecard benchmarking Benefit Cost business unit C. K. Prahalad Chapter commitment Compensation Cost contingent labor contingent workers Contingent Workforce Management corporate culture customer satisfaction customer service drive economic value economic value added Edwards Deming effective employee enterprise goals error example executives expense External factors Figure focus focused function future Head Count human capital management improve intellectual capital internal investment issue leverage look measure Megacorp ment mergers and acquisitions metrics monitor operating organization organizational outsourcing pay and benefits payroll percent person ployee practices problem productivity profit programs quantum leap question reduce restructuring retention revenue Saratoga Institute scorecard Sign-on Bonus skills someone staff strategy supervisors survey talent tion tive top performers total labor cost turnover value added workforce
Hivatkozások erre a könyvre
Human Resources Management for Public and Nonprofit Organizations Joan E. Pynes Korlátozott előnézet - 2004 |
Return on Investment in der Personalentwicklung: der 5-Stufen ... Jack J. Phillips,Frank C. Schirmer Nincs elérhető előnézet - 2005 |