Encyclopaedia of E-commerce, 3. kötet

advertising Amazon atmospherics brand attitudes bricks and clicks bricks and mortar bricks retailers browser business model campus cent clicks communication consumer convenience costs credit card database delivery direct retailers dot.com downloaded e-brand e-business e-commerce e-mall e-retail mix e-service e-shopping e-store design eBay electronic shopping elements enable example Google grocery high street integration interactivity Internet Kazaa layout mall marketing mix McDonald's merchandise micropayment mobile phone navigation network citizen Nike offline operation PDAs potential promotion protocol purchase retail channel retailer's retailers RFID tags score Screwfix search engines selling server shoppers shopping bots strategy suppliers Tesco traditional transactions users virtual retailer Web crawlers Wi-Fi wireless World Wide World Wide Web