Working Knowledge: How Organizations Manage what They KnowHarvard Business Press, 1998 - 199 oldal The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success. |
Más kiadások - Összes megtekintése
Working Knowledge: How Organizations Manage What They Know Thomas H. Davenport,Laurence Prusak Korlátozott előnézet - 2000 |
Gyakori szavak és kifejezések
approach assets behavior benefit best practices buyers case-based reasoning chapter chief knowledge officer client codification communication company's complex consulting create creative culture database Davenport decisions described developed discussion documents edge management effective efficient efforts electronic employees engineers Ernst & Young evaluate example expert systems expertise factors firm's firms functions Harvard Business School Hewlett-Packard human ideas important individual infrastructure innovation internal involved Karl Weick knowl knowledge exchange knowledge management projects knowledge map knowledge market knowledge project knowledge repository knowledge sharing knowledge transfer knowledge workers Knowledge-Creating Company knowledge-oriented Lotus Notes managing knowledge ment networks Nonaka and Takeuchi on-line organization organizational learning potential problem project manager Prusak roles sellers Sensemaking share knowledge skills specific structured success tacit knowledge talk Teltech tion trust understand users Virtual Teamwork Young & Rubicam
Hivatkozások erre a könyvre
The Organizational Learning Cycle: How We Can Learn Collectively Nancy M. Dixon Korlátozott előnézet - 1999 |
The Springboard: How Storytelling Ignites Action in Knowledge-era Organizations Stephen Denning Nincs elérhető előnézet - 2001 |